There are two kinds of customers. The first is those who are pleased with your company and who will recommend your business to others.
Some have had a negative encounter with the company.
They are likely to write their frustrations as part of a review online.
Reviews are vital to the growth of your business.
84% of people believe online reviews just as they trust the recommendations of family members or their friends.
We’ll show you how to collect reviews from satisfied customers and how to handle unhappy customers.
Facebook, Google, Yelp The list goes on.
Why is it crucial to check reviews on several platforms, not just concentrate on one? You need to ensure that you have covered all bases.
Customers who read Google reviews may not look at review pages on Facebook as well as Yelp reviews and reverse.
It will also aid your SEO. The more sites your company is displayed on the internet, the better.
Google is usually the most popular review site. This is good since reviews are displayed on your Google My Business page.
Google My Business is a service that displays your business’s address, name, and phone number to potential customers.
Customers will be able to view your star rating quickly. Establishing an account on Google My Business is essential for several reasons.
Initially, it shows your company’s information to customers so they know when you are closing or how to reach you.
This also increases the chances of appearing on “near me” searches thanks to local SEO.
Get Reviews on Facebook
Everybody has a Facebook account these days. It’s true that most people.
There are over 2. billion Facebook users. That’s the reason it’s so crucial to have feedback on Facebook.
A brand new feature on Facebook also shows your rating on the results of search results for users searching for your company or other businesses similar to yours.
The star rating is essential because most people don’t trust an equivalency rating of less than a 4.
If a person writes a review for you on Facebook, a positive review on Facebook, you are telling other people to…
…they liked your business and are promoting it to their circle of friends.
If you request reviews on Facebook, people are likely already a member, as opposed to websites like…
…Yelp, where they may need to sign up before they can leave a review. Reviews.
You may also ask for these in the Facebook post. Perhaps you’ve had some sale or event.
Write about it, ask your customers to tell you what they bought, and then ask them to share their opinions.
This is an excellent method to solicit feedback and receive reviews!
Getting Reviews Online
Angie’s List and Yelp are two review sites perfect for businesses that provide restaurant or home cleaning services.
Yelp will require you to sign into your account before you can post reviews.
This is a disadvantage since not all people have a Yelp account. However, you don’t have to sign up to view reviews.